'Apps': they hold some of the freeplay 'hostage' in don't work and have been hacked multiple times since launch - uninstalling AND the many background programs it 'plants' is the only option.ALSO viewed as YOUR fault by Hollywood Dayton. *In fairness, it's called gambling for a reason - nobody forces one to gamble - RTP's are regulated however, if you're judging by the frequency of (true) jackpots - Penn Dayton is definitely NOT your place - Handpays in Ohio gaming laws say anything over $1200 or more - VLT employee response time/attentiveness to High Limit and/or jackpots is bc tips make up the majority of their pay - hence their union - most have the concept of customer service - but they're powerless, can't do much about multiple machines left inoperable and broken for long periods of time and the poor, visceral mgt toward guests usually yields high turnover in employees.

Jackpots: It's increasingly harder to believe Dayton's RTP (return to player) is within licensing/regulatory compliance no matter what your play level is. Follow-up/promises made to correct player issues never occurs - don't waste your time - 'find someone who cares.' It's truly ridiculous and overt on SO many levels! - Freeplay: As many other reviews commented - 'free play' is a joke - should be designed to keep you playing - not at Dayton, it's as if it's coming out of their personal wallets yielding zero the majority of the time - 'Loyalty/Player' perks - forget what the 'hype' says it's not based on play - it's casino mgt's discretion. is the business model - as an added 'charm' - Marketing 'management' is outwardly impatient, rude and VERY indignant toward guests - if you simply ask a question and/or don't receive what the MARKETING 'hype' to get you in the door advertises? That is ALWAYS 'someone else's job or fault' - and hurry up will you? They aren't hiding their disdain for guests and their priority to run out of there as fast as they possibly can anymore. Slot Only Dayton Casino: Absence of mgt, professionalism and basic manners is the 'theme' - 'bait and switch' with free play, gifts, etc.

Harness racing: Many horse owners 'saw the light' 2-3 yrs ago and refuse to subject themselves to Penn (Dayton's) attitude/lack of professionalism as evidenced by greatly reduced nbr of races/ 'schedules' for the already narrow window the State allows for racing - CHOICES made by Penn/Dayton's mgt - don't fall for the ever-present finger pointing/blaming everyone but themselves routine.

Seems Penn (Dayton) is on their way out - they've sufficiently 'hit us' and already 'quit us' in many respects - try and notice Dayton doesn't need yet another empty eyesore.

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